Guests rarely move in a straight line from searching to booking. They may start on Google, compare prices on an OTA, look at your reviews, visit your own website, check social media and then book whichever option feels easiest, clearest and most trustworthy. For hotels, that means the old question
In an industry that evolves as rapidly as hospitality, staying ahead of trends and innovations is critical. Global Revenue Forum 2025 (GRF 2025) offers a unique opportunity to gain actionable insights, network with industry leaders, and drive real business results. But how can you convince your manager that attending is
The hospitality industry is no stranger to economic challenges, and today, hotels are facing increasing pressures as a result of rising employment costs. With recent and upcoming changes in employer obligations, the financial strain is palpable for many, especially for independent hotels and small groups. For these businesses, effective revenue
For many hotels and accommodation providers, outsourcing revenue management has become a strategic way to maximise profitability without expanding internal teams. But as AI and technological advancements reshape the hospitality landscape, the nature of outsourced revenue management is also evolving rapidly. The Global Revenue Forum (GRF2025) will dive deep into
These were the words of Guy Barnes, Head of Sales, Europe, Sabre Hospitality, speaking and sponsor of Global Revenue Forum 2024 to deliver an enlightening session on the importance of personalisation in today’s retail model. In a world where consumer powerhouses such as Netflix present a unique selection of recommendations
Why behavioural Science Matters Revenue Management At the Global Revenue Forum earlier this year in London, we put the customer firmly centre stage as we explored the guest journey and the role of the guest in driving revenues. We listened as speakers opened our eyes to a different approach to
Do you have plans for January 30th 2024? We know it’s summer, getaways are top of mind, and 2024 seems a lifetime away – but here at Revenue by Design, our thoughts are looking to next year with preparations underway for the Global Revenue Forum 2024. Join industry colleagues, peers
When the stable becomes unstable Over the last decade or so the relatively stable economic environment particularly across Europe has meant revenue management strategies could focus mainly on the market environment. Now, just as we should be looking to brighter times after the havoc wreaked by the pandemic, global political