Here’s the working agenda as of January 11th, more speakers to be announced and a packed day- register today at the HSMAI Europe conference web site.
Conference will be held at The Rembrandt Hotel Thurloe Place, London SW7 2RS
| Outline Working Agenda – subject to change February 7th 2013 London | |||
| 08.30– 09.00 | Arrival & Registration | ||
| 09.00- 09.10 | Welcoming Address | ||
| 09.10– 09.40 | Keynote – Introducing Total Revenue Management – Optimising Profitability TBC | ||
| 09.40 – 10.25 | Panel – Creating a Total Revenue Management Programme – the benefits and the pitfalls Chris Cooper Group Revenue Director Rocco Forte Hotels AnneMarie Gubanski Taktikon Marta Varela Global Director Revenue Management Meliá Hotels International Moderated by Wilko Weber, Swiss Hospitality Solutions | ||
| 10.25 – 10.45 | Keynote – Establishing Total Revenue Management – The Spa Viewpoint Catherine Whittle Managing Director Spa Partners | ||
| 10.45– 11.15 | Coffee Break and networking | ||
| Roundtable Discussions Tackling Total Revenue Management – the Tools & Techniques available | |||
| Concurrent sessions exploring Spa, digital marketing, benchmarking and revenue optimisation case studies | |||
| Session Timings | 11:15 – 11:45 | 11:45 – 12:15 | 12:15 – 12:45 |
| Roundtable 1 | STR Global – Total Profitability benchmarking | ||
| Roundtable 2 | Pingvinen – optimising menu profitability and menu engineering | ||
| Roundtable 3 | To be confirmed | ||
| Roundtable 4 | Avvio – Increasing conversion rates through your web booking engine | ||
| Roundtable 5 | To be confirmed | ||
| Roundtable 6 | To be confirmed | ||
| Roundtable 7 | ReviewPro –Driving revenues from Guest reviews | ||
| Roundtable 8 | Spa Partners – Optimising revenues from the Spa | ||
| 12.45 – 13.45 | Lunch and networking | ||
| 13.45 – 14.30 | Panel – Can the Systems cope? What’s available to support Total Revenue Management? Guy Barnes Senior Account Manager, IDeaS a SAS Company, Dave Courteen, Managing Director, Imagine Spa Management, Mike Day, CEO IndiCater Food and Beverage Profitability Management, Richard Oram, Micros Systems, Moderator Warren Mandelbaum, Director, Revenue Management Consultancy Ltd. | ||
| 14.30 – 14.55 | Speaker – Restaurant Revenue Management – A case study – Stephen McManus – Former MD Sodexo Prestige, Food and Beverage Expert | ||
| 14.55 – 15.20 | Keynote Speaker Meeting Space Revenue Management to be confirmed | ||
| Roundtable Discussions Tackling Total Revenue Management – the Tools & Techniques available | |||
| Concurrent sessions exploring Spa, digital marketing, benchmarking and revenue optimisation case studies | |||
| 15.20 – 15.50 | 16.15 – 16.45 | ||
| 15.50 – 16.15 | Networking break | ||
| Roundtable 1 | STR Global – Total Profitability benchmarking | ||
| Roundtable 2 | Pingvinen – optimising menu profitability and menu engineering | ||
| Roundtable 3 | To be confirmed | ||
| Roundtable 4 | Avvio – Increasing conversion rates through your web booking engine | ||
| Roundtable 5 | To be confirmed | ||
| Roundtable 6 | To be confirmed | ||
| Roundtable 7 | ReviewPro –Driving revenues from Guest reviews | ||
| Roundtable 8 | Spa Partners – Optimising revenues from the Spa | ||
| 16.45 – 17.30 | Panel – Impact of mobile on Rooms and F&B Revenues Paschal Nee Co-Founder MTT, Mobile Travel Technology, Paul King, Regional Manager Revenue Optimisation EMEA, Sabre Hospitality Solutions, Heather Leisman Managing Director EMEA HotelTonight | ||
| 17.30 – 17.45 | Update on HSMAI Revenue Academy | ||
| 17.45 – 18.00 | Update on HSMAI membership and benefits in Europe and the UK | ||
| 18.00 – 18.10 | Closing Remarks | ||
| 18.10 – 19.30 | Drinks reception |
To get involved as a speaker or sponsor please email or get in touch via @revenuebydesign on twitte
