We are thrilled to announce the official launch of our one-day industry leading conference, ‘Revenue Management and the Connected Customer’ where we bring together the industry’s sharpest minds and visionaries for an unparalleled day of thought-provoking debate and networking. As always, we tackle the industry’s most pressing issues head-on for you – and this year is no exception. As the connected world creates a smarter and more empowered customer, there is a pressing requirement to adapt to meet their changing expectations. What does this mean for the revenue management community? How do you rationalise your technology landscape today with the customer demands of tomorrow? And exactly how do you deliver on personalised pricing, instant gratification, and remove barriers you weren’t even aware of?This is a must-attend event for anyone with a vested interest in the strategic future of the revenue management function and the impact on bottom line profitability – General Managers, Revenue Professionals, Asset Managers, Commercial Leaders, Sales and Marketing Professionals.Don’t miss the opportunity to join those shaping the future of what is the most dynamic function in hospitality to hear first-hand what the rise of the connected customer means for revenue management from those individuals spearheading the future trends of this complex and fast-evolving discipline.And we are delighted to announce our headline keynote speaker, Nandy Rademaker, thought leader on building dynamic, customer-centric strategies. Nancy has over 20 years of experience in how technology is transforming society. She speaks with authority and passion on the impact of di gitization on customer behaviour and the effect on companies interaction with customers. Always enthusiastic about people and customer-centric strategies, Nancy is the ideal person to kick off our day of challenging debate as she shares first hand her experiences on how technology influences people’s behaviour and how it helps them to share knowledge and to create and innovate.When? Tuesday, 12th February 2019 Where? Hilton Bankside, London. Click here to find out moreJoin the communityIt’s time to think differently#Opportunity2019 |
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