What is Outsourcing? What do we mean by outsourcing revenue management?
At its core, outsourcing means bringing in external expertise to deliver a specific business function; in this case, revenue management. It’s a strategic decision that allows you to access the skills you need, without adding permanent headcount.
What does that look like in real life?
It means having a revenue expert who’s part of your team, without being on your payroll. Someone who understands your business, leads your pricing strategy, runs your revenue meetings, and delivers consistent performance.
They bring structure, experience, and momentum so you can focus on everything else.
Who is Revenue by Design?
We’re a team of senior revenue professionals with decades of hands-on experience. Through our two core solutions: Omega (fully outsourced revenue management) and Delta (support and development for in-house teams), we help hotels and groups build revenue functions that perform, scale, and fit the way they work.
So, is outsourcing right for you?
Here are some signs it might be a smart move:
You're spinning too many plates
You’re managing operations, staffing, marketing, and revenue is one more thing on your list. Outsourcing takes it off your plate, and gives it the attention it deserves.
You're missing out on potential revenue
Your pricing may not be keeping pace with demand, competitor activity, or market shifts, and without a structured, data-led approach, it’s easy to miss opportunities.
We bring a strategic lens to your pricing and positioning, helping you capture more revenue, more consistently.
You don’t have a dedicated revenue specialist
Revenue management is a specialist discipline, and a vital part of your commercial strategy. If you don’t have an experienced team member focused solely on it, outsourcing gives you instant access to that expertise.
You're struggling to scale
Managing more than one property? Outsourcing brings structure and consistency across multiple sites, without the need to build a large central team.
You’ve got the tech, but not the time
You’ve invested in PMS, channel managers, RMSs, but don’t have time to make the most of them.
We’ll make your systems work harder and smarter.
What are the options?
We offer two tailored outsourcing models. Both are designed to strengthen your revenue performance, but in different ways.
Omega is our fully outsourced revenue management solution. It’s ideal if you don’t have a dedicated revenue manager in-house. One of our senior experts becomes an extension of your team; managing your pricing strategy, leading revenue meetings, monitoring performance daily, and making sure your systems and decisions are aligned to your goals. It’s everything a full-time revenue function offers, without the overhead.
Delta is the right fit if you’ve got someone internally handling revenue, maybe a GM, reservations manager, or junior team member, who needs support, structure, and expert input. We work alongside them to guide strategy, build capability, and review performance regularly. They stay in control, we give them the tools and confidence to grow.
Whether you need someone to take the reins or someone to back up your team, we flex to support the way you work.
Still unsure?
Ask yourself:
❌ Do I have the time and capacity to manage revenue effectively every day?
❌ Is our current setup delivering consistent, measurable results?
❌ Can I confidently say we’re making the most of our systems and demand?
If you’re answering “no”, outsourcing could be the smartest move you make this year.
