IDeaS announced as headline sponsor for ‘Leadership from Chaos’

We are delighted to welcome IDeaS to the upcoming international revenue management event, ‘Leadership from Chaos’, as headline sponsor. The Platinum Plus Sponsorship will see the technology provider support this unique event with a headline presence at all three locations. Their endorsement will also optimise the global reach of the event cementing its position as […]
The Guided Coaching approach to revenue management

Single property revenue management support can be a challenge. While the knowledge and expertise to ensure profit optimising commercial decisions is required, the role does not always demand a full time revenue management resource. It can prove tricky to support your business with the necessary skills and experience . One commonly used solution is to […]
What is ‘Leadership from Chaos’?

Countdown is progressing. On October 12th, commercial leaders, revenue professionals, general managers, and sales and marketing specialists will come together in London, Rimini, and Stockholm, for one unique day dedicated to all things revenue management. ‘Leadership from Chaos’ is an exclusive multi location event uniting the industry across Europe and beyond following the chaos of the […]
‘Leadership from Chaos’ has a new date!

‘Leadership from Chaos’, the leading revenue management conference of 2021, has a new date! Postponed from earlier in the year due to the restrictions imposed by the pandemic, this global event is now scheduled for Tuesday 12th October 2021. In partnership with Taktikon, behind the Nordic based ‘Revenue Forum’ events & webinars, and Italy’s ‘Hotel […]
The one quick win to drive efficiencies

As we emerge with cautious optimism from the uncertainty of the last 14 months, the revenue function is finding itself having to regroup based on the changing landscape. While encouraged by news of pent-up leisure demand and a healthy recovery for travel, we’re also hearing of challenges in recruitment, improvement in service delivery for the new […]
Metrics that Matter

In this world of big data, it can be easy to get too caught up stressing over figures and spreadsheets leading to confusion and bewilderment. To avoid the trap of ‘analysis paralysis’, we need to simplify the process. We need to understand what key metrics are important, and how these can be used monitor, and ultimately […]
Who? How? Why? When? The questions you need to be asking for effective market segmentation

Effective market segmentation – or differentiation of customer groups depending on how and when they buy, and what they are looking for from their stay – lies at the very heart of a successful revenue strategy. A focus on developing customer insight and understanding behavioural patterns will allow you design a strategy aimed to offering […]
The importance of F&B optimization in Revenue Management Strategies.

The Revenue Manager is tasked with developing and executing strategies to optimise a property’s profitability. While the role is typically associated with strategies relating to rooms and meeting space, other elements of a hotel’s portfolio of services, such as spa and wellness outlets, and food and beverage provision, require the same level of attention to […]
Exploring the softer side of revenue management with Typsy

People learn in different ways, and getting learning messages across using different media is always helpful. I am really impressed by the Typsy approach to training using short videos with very succinct messages, so it was great fun to have the opportunity to develop this series of revenue management videos with the Typsy team. […]
You have all the answers- you just need to ask the right questions!

For those with little or no experience of revenue management, formulating a revenue strategy can seem daunting. A practice seemingly loaded with spreadsheets and acronyms can overwhelm – and how do you even know if you are doing well anyway? It can be bewildering. But that doesn’t have to be the case. Pricing strategies […]