Revenue Management Resources

Practical hotel revenue management resources for independent hoteliers, revenue managers and commercial teams who want to make stronger, more profitable decisions. Explore expert guidance on revenue strategy, pricing and forecasting, distribution and direct bookings, technology and AI, team development and commercial leadership.

Whether you are looking for practical ideas you can apply today or a deeper view of the issues shaping hospitality, this collection brings together two decades of Revenue by Design insight. Start with our advice for independent hotels, explore revenue management training to build capability within your team, or browse the latest articles using the filters below.

London Revenue Managers stumble over Olympic bulk-buying tactics– Check your rates now!

With 305 days to go the Olympic Games and over 40,000 rooms allocated to the London Olympic Organising committee (LOCOG) over the Olympic period, speculation over occupancy levels and rates inLondonover the games is rife. Spats between hotels and operators have already manifested over hoteliers blamed for hiking prices for

Mobile stats further prove need for hotels to build totally mobile strategy

Below is a synopsis of a press release relating to a survey conducted by TripAdvisor on 5,013 respondents across Europe, including 1,313 British respondents, from 23 to 31 May 2011.  Other countries surveyed were France, Italy and Spain. The survey clearly shows how usage of mobile is impacting travel plans

Going Mobile – the impact of mobile communications on revenue management strategies

The impact of mobile on revenue presentation  – download the pdf here. This is the presentation given to AICR members at their annual revenue management meeting back on 18th May. It’s the third year we’ve presented at AICR, it’s a great organisation, fab audience and we always have a lot of fun. So thank

Business Travel – Worldwide Travel – BTN’s 2011 Corporate Travel Index – Business Travel News

Business Travel – Worldwide Travel – BTN’s 2011 Corporate Travel Index – Business Travel News. For more news and information on negotiated rates and how travel agents viewed the 2011 rate negotiations then this report is a good place to get up to speed. Note also that this report indicates

Best Practices and new ideas for Negotiating Rates

Best Practices and new ideas for Transient Negotiated Rates With comments from an audience with Chinmai Sharma, VP Revenue Management for Wyndham Hotel Group, at the HSMAI conference call 23.03.2011 As market reports of recovery in the US continue in the positive Chinmai describes himself as a die hard optimist.

Register your interest to take part in the next Hotel Social Media Monitor

We’re taking details of people who’d like to contribute to the next survey we run on benchmarking the processes, social media technology tools, investment and ROI in social media. Please complete the form below to register your interest and we will contact you shortly with details. Thanks! [contact-form] [contact-field label=”Name” type=”name” required=”true” /] [contact-field

The Hotel Social Media Monitor Survey Highlights

The Survey: The Hotel Social Media Monitor is a survey conducted by Revenue by Design in association with RateGain. The aim of the Hotel Social Media Monitor is to provide a resource for hotels to benchmark their own activities in social media and offer a route to best practice. This is the

Evolution – raising the bar in CRS design and usability

Met with evolution at ITB11 – the new distribution solution from the GHOTW team, and I have to say – what a very smart interface, and a very smart approach to the total design execution of this product . Whilst Apple raised the bar in terms of smartphone design so evolution has raised the bar on CRS updating

Hotel Social Media Monitor

First trip out for the Hotel Industry Social Media Monitor was at the BAHA monthly meeting. The aim of the survey is to provide a resource for hotels to benchmark their own activities in this area and offer a route to best practise. This is the first in a projected regular series of social

Distribution Strategies for 2011

There’s lots of advice for 2011 – here’s what we provided for BAHA when they asked for a take on where their membership should focus with distribution strategies for 2011. Distribution Management in 2011  – Strategies for 2011 as featured in the conference edition of  BAHA Times in November 2010 Online

From Market Segment Analyst to Behavioural Specialist – Managing the market segment of “Other”

One of the first questions we ask our hotels when we start working with them is “Who is your Customer?” Understanding who is booking into the hotel and when they book is one of the cornerstones of revenue management. Increasingly the first answer is “Most of our guests are either leisure or corporate guests