Practical hotel revenue management resources for independent hoteliers, revenue managers and commercial teams who want to make stronger, more profitable decisions. Explore expert guidance on revenue strategy, pricing and forecasting, distribution and direct bookings, technology and AI, team development and commercial leadership.
Whether you are looking for practical ideas you can apply today or a deeper view of the issues shaping hospitality, this collection brings together two decades of Revenue by Design insight. Start with our advice for independent hotels, explore revenue management training to build capability within your team, or browse the latest articles using the filters below.
The HSMAI Europe Annual Revenue Management Conference will take place on February 7th on the theme of Total Revenue Management and addresses the challenges in optimising revenues across all profit centres, including developing a cross departmental revenue management culture, sourcing the tools and technology available to support total revenue management
Here are results of The Hotel Social Media Survey 2012, a survey conducted in assocation with RateGain. The survey looks at the intended levels of investment into social media, budgeting and investment in social media programmes, the number of people hotels are putting behind social media programmes on property, the tools used to
Had great fun with the Visit Cornwall team, and about 180 businesses from around Cornwall. Many thanks to Amanda Griffiths, Emma and Aaron Pascoe, Penventon Park Hotel for their hospitality and helping me get ready for the day – and getting me back to the station on time for my train! Thanks
The Hotel Industry Social Media Monitor Survey 2012 is now open ! The survey was first run last year and was created by us in conjunction with RateGain. We welcome responses from all who are involved in social media at hotel property and brand level, plus the agencies who are managing social media programmes
Continuing the conversation about moving away from RevPAR and towards using TrevPAR and GOPPAR in a revenue management programme, Jonathan Langston’s presentation at the AHC in Manchester last week gave some fascinating insights into how increased commission costs have been a key driver in the erosion of profitability over the past decade. Referencing the Hotstats benchmarking programme that
At the HSMAI Revenue Optimization Conference, held in June in Baltimore, conference speakers predicted that the distribution landscape will shift dramatically and that revenue managers’ focus on RevPAR will be superseded by total revenue and profitability. One of the panel discussions at the conference featured Greg Cross, senior vice president, revenue management, Hyatt Hotels Corp., Chicago.
The 2013 HSMAI Revenue Academy UK training dates are now available on the Revenue by Design web site, so with planning for 2013 in mind here are some thoughts to help you – first off integrating your 2013 digital marketing and distribution into your revenue strategy…. Total Revenue Management is the next item to
Back in January, USA Today featured an article on BackBid the site that encourages hotels to bid for a customer’s business. In brief as a hotel guest you create a profile in Backbid and email them details of an existing reservation which is then offered out to participating hotels to bid on.
For those that missed the event last night, here’s a link to the presentation of the HSMAI Europe Certified Revenue Manager Course HSMAI Europe Overview of Course, costs and dates from network event 17th April London
Quick links: The role of the hotel Revenue Manager is rapidly changing; proficiency is now expected across a wide range of expertise in classical revenue management, eCommerce and digital marketing. The Certified Revenue Manager qualification from HSMAI develops the vital skills required of today’s Revenue Manager and those responsible for hotel profitability,
Industry leaders and innovators gather to address issues hotels face in optimizing revenues across all customer-buying channels at the HSMAI Europe Revenue Management conference Optimizing revenues across the different customer buying channels is an undoubted challenge for today’s revenue and commercial managers. Join HSMAI Europe at the annual revenue management conference
The HSMAI Europe Certified Revenue Manager (CRM) Qualification is now being trained in the UK and for those interested in knowing more about the course, we will be holding presentations in London, Edinburgh and Manchester. The first presentation will take place in London on April 17th at 18.00 at the Rubens at
The L2 Think Tank Digital Report places Four Seasons & Hilton at the top, Raffles and Rosewood bring up the rear out of 52 brands studied. Its worth taking a cup of coffee’s worth of time out to take a look over the new study from L2 Think Tank driven
At the recent HSMAI Europe Revenue Management conference, a series of workshops were delivered – one of which was from us at Revenue by Design on some of the new developments in mobile for hotel. We looked briefly at four aspects of mobile- 1) The growth of mobile use, and
We thought it would be interesting to look out for some Olympic rates to see what level of hospitality consumers can really expect during the Olympic season. Ever since it was announced that London would be hosting the 2012 Olympics accommodation providers – including hotels and private rentals have been weighing up
Are you still confused about how to be successful in social media and finding it hard to attract fans and followers? If so then join us for our brand new full day Social Media workshop, specially designed to meet the needs of companies like yours in the hospitality and travel
What do you get when you blend three leading online travel brands? The result is a formidable new online travel agency OTA with €3.5 billion in gross bookings that’s set to transform the European marketplace. Following the merger of Go Voyages, eDreams and Opodo, newly formed ODIGEO is now the
Google Hotel Price Advertising Programme The Google Hotel Price Advertising (HPA) Programme has been in operation for almost 18 months, so this is a quick summary of where we are in preparation for more on Google’s Hotel Finder. What is the Google HPA programme? The Google HPA Programme was originally
The 2012 Hotel Industry Social Media Survey – now in its second year – we are soliciting survey completions from you. The survey monitors the use of social media across the hotel industry and provides a useful benchmark on which social sites are most used, investment levels in terms of
Here’s the working agenda as of January 11th, more speakers to be announced and a packed day- register today at the HSMAI Europe conference web site. Conference will be held at The Rembrandt Hotel Thurloe Place, London SW7 2RS Outline Working Agenda – subject to change February 7th 2013 London 08.30– 09.00
We are working with HSMAI Europe to prepare the way for the HSMAI Meetings Exchange Pavilion at the Business Travel Show in London, February 7th and 8th 2012. The HSMAI Meetings Exchange offers participants a dedicated meetings and exhibition space at the show, at a preferential rate for HSMAI members representing a