Practical hotel revenue management resources for independent hoteliers, revenue managers and commercial teams who want to make stronger, more profitable decisions. Explore expert guidance on revenue strategy, pricing and forecasting, distribution and direct bookings, technology and AI, team development and commercial leadership.
Whether you are looking for practical ideas you can apply today or a deeper view of the issues shaping hospitality, this collection brings together two decades of Revenue by Design insight. Start with our advice for independent hotels, explore revenue management training to build capability within your team, or browse the latest articles using the filters below.
Revenue by Design’s Michelle is joined by Paprika Le Bourgeois, Director of Customer Success & Product Design at Infor RMS in the latest episode of the RevCast Podcast. Paprika talks about how revenue management is becoming more mobile and the shift in the last decade in how revenue managers work. Paprika
Jerome Wise, Vice President – Enterprise Clients at TravelClick joins us in the latest edition of the RevCast Podcast ahead of his speaker session at ‘Opportunity 2020: Man vs Machine – Where Next For Revenue Management?’. We’re excited to announce that TravelClick are Silver Sponsors of the event next month!
Klaus Kohlmayr, Chief Evangelist at IDeaS joins us ahead of Opportunity 2020 where he and Dr Ravi Mehrotra will come together in the popular ‘Under the Spotlight’ session. In the latest edition of the RevCast Podcast; Klaus will discuss the exciting ‘Golden Age of Revenue Management’, the importance of good
In the latest episode of the RevCast Podcast Michelle is joined by Gino Engels, Co Founder and CCO of hospitality tech leaders OTA Insight. Hear Gino talk candidly about what inspired OTA Insight and how he envisages their future within the industry. Gino reflects on the key factors driving growth to date, identifies the
In the latest episode of the RevCast Podcast we caught up with Julie Grieve, founder and CEO of Criton – an award-winning technology provider based in Edinburgh. In advance of Opportunity2020, Julie discusses driving a total revenue management approach with the help of technology, what the main challenges are, how to implement this
Recently we caught up with Bastien Briole, CEO and Co Founder of Profit Intelligence about why he believes data is at the heart of robust and strategic revenue management strategy. Listen as he talks about why data is so important to a hotel’s profit optimisation, what type of data is most
In this episode of ‘The RevCast Podcast’ we speak to Alexander Edstrom, CEO, Atomize who tells us how a chance dinner in 2014 sparked the idea to bring real time machine learning to the revenue management function and why he believes ‘every report is a failure’.
Opportunity 2020, ‘Man vs Machine – Where Next for Revenue Management?’ is coming- and in advance of the leading revenue management gathering we caught up with keynote, Magnus Lindkvist, author and one of the world’s leading and most respected trendspotting futurologists. Magnus weaves together important current trends to forecast what
Join us in conversation with Heather Hart, meeting and event revenue management specialist and founder of SmartSpace, the dynamic application monitoring and analysing M&E trends and performance. Heather shares her thoughts about the huge, often untapped revenue potential of meeting and event space. We discuss why is this significant revenue stream
Revenue Management is an exciting place to be, right at the heart of a hotel’s profitability, navigating sometimes choppy waters to optimal profitability. However increasing demands on the revenue management function are putting pressure on the role as we know it. The job spec of today’s revenue manager is very different to
Jan Hejny is Founder and CEO of HotelTime., the cloud-based PMS system. Jan will be joining a panel of industry thought leaders at ‘Revenue Management and the Connected Customer’ as they discuss the place of the open hotel tech platform in the delivery of a connected customer experience. In advance of this, Jan gives an
In advance of ‘Revenue Management and the Connected Customer’ we caught up with Richard Valtr, Founder and Managing Director of Mews Systems, about the importance of an open tech platform in the delivery of a customer centric strategy, A closed one-stop-shop property management platform is fundamentally limited, doomed to inefficiency
By Ally Northfield, Director, Revenue by Design Amidst the COVID-19 outbreak more and more of us are being told to work from home as part of the self-isolation government guidelines. Whilst this can be a benefit for many, for others this extended work from home period can be really challenging.
We talk a lot about artificial intelligence. I like to talk about seamless intelligence. Seamless intelligence happens when data we collect is used to make travel and journeys more seamless and effortless. The connected customer leaves data, sort of like a breadcrumb trail, which allows for a more granular understanding
We talk a lot about artificial intelligence. I like to talk about seamless intelligence. Seamless intelligence happens when data we collect is used to make travel and journeys more seamless and effortless. The connected customer leaves data, sort of like a breadcrumb trail, which allows for a more granular understanding
Join us in conversation with Heather Hart, meeting and event revenue management specialist and founder of SmartSpace, the dynamic application monitoring and analysing M&E trends and performance. Heather shares her thoughts about the huge, often untapped revenue potential of meeting and event space. We discuss why is this significant revenue stream
By Ally Northfield, Managing Director, Revenue by Design We are following a strategy of continuing the conversation with our hotel clients as much as possible to reassure them that we are doing what we can to keep a steady hand on the COVID-19 situation. At a high level this relies on
We talk a lot about artificial intelligence. I like to talk about seamless intelligence. Seamless intelligence happens when data we collect is used to make travel and journeys more seamless and effortless. The connected customer leaves data, sort of like a breadcrumb trail, which allows for a more granular understanding
In this guest blog, Patrick Bosworth, co-founder of leading revenue management solution Duetto, whets our appetite for what we can expect from ‘Revenue Management and the Connected Customer’, as he prepares to present his vision of driving more profitable revenue. Let’s cut to the chase. 2019 is setting up to
In this guest blog, Patrick Bosworth, co-founder of leading revenue management solution Duetto, whets our appetite for what we can expect from ‘Revenue Management and the Connected Customer’, as he prepares to present his vision of driving more profitable revenue. Let’s cut to the chase. 2019 is setting up to
Relevant market segments for your hotel are integral for optimal pricing strategies. But do traditional segmentation strategies support customers increasing demands for personalisation? And is the ‘Segment of One’, the Holy Grail of segmentation strategies? Neetu Mistry, Commercial Director of Cycas Hospitality, shares her thoughts in advance of February’s ‘Revenue Management