Practical hotel revenue management resources for independent hoteliers, revenue managers and commercial teams who want to make stronger, more profitable decisions. Explore expert guidance on revenue strategy, pricing and forecasting, distribution and direct bookings, technology and AI, team development and commercial leadership.
Whether you are looking for practical ideas you can apply today or a deeper view of the issues shaping hospitality, this collection brings together two decades of Revenue by Design insight. Start with our advice for independent hotels, explore revenue management training to build capability within your team, or browse the latest articles using the filters below.
Ally Northfield caught up with Jens Munch, CEO and Founder of Pace Revenue in advance of the forthcoming industry-leading event, ‘Leadership from Chaos’ on October 12th. Here Jens shares his thoughts on city center hotel recovery, consumer changes driven by the pandemic, and how well do RMS meet the needs of
The world in 2021 is unpredictable. Managing and optimizing revenue among the chaos of travel bans, vaccine passports, and traffic light systems can be at best frustrating, at worst, chaotic. However, among the turbulence and volatility, there are some very clear consumer trends that are not only emerging but look
What do you need to look out for in this new relationship? New technology from Expedia is to offer customers the option of paying upfront for their hotel booking, in which case Expedia collects payment and pays the hotel (merchant model), or offers the option to pay on departure from the
We are delighted to welcome IDeaS to the upcoming international revenue management event, ‘Leadership from Chaos’, as headline sponsor. The Platinum Plus Sponsorship will see the technology provider support this unique event with a headline presence at all three locations. Their endorsement will also optimise the global reach of the
Single property revenue management support can be a challenge. While the knowledge and expertise to ensure profit optimising commercial decisions is required, the role does not always demand a full time revenue management resource. It can prove tricky to support your business with the necessary skills and experience . One
Countdown is progressing. On October 12th, commercial leaders, revenue professionals, general managers, and sales and marketing specialists will come together in London, Rimini, and Stockholm, for one unique day dedicated to all things revenue management. ‘Leadership from Chaos’ is an exclusive multi location event uniting the industry across Europe and beyond
‘Leadership from Chaos’, the leading revenue management conference of 2021, has a new date! Postponed from earlier in the year due to the restrictions imposed by the pandemic, this global event is now scheduled for Tuesday 12th October 2021. In partnership with Taktikon, behind the Nordic based ‘Revenue Forum’ events
As we emerge with cautious optimism from the uncertainty of the last 14 months, the revenue function is finding itself having to regroup based on the changing landscape. While encouraged by news of pent-up leisure demand and a healthy recovery for travel, we’re also hearing of challenges in recruitment, improvement in
In this world of big data, it can be easy to get too caught up stressing over figures and spreadsheets leading to confusion and bewilderment. To avoid the trap of ‘analysis paralysis’, we need to simplify the process. We need to understand what key metrics are important, and how these can
Effective market segmentation – or differentiation of customer groups depending on how and when they buy, and what they are looking for from their stay – lies at the very heart of a successful revenue strategy. A focus on developing customer insight and understanding behavioural patterns will allow you design
The Revenue Manager is tasked with developing and executing strategies to optimise a property’s profitability. While the role is typically associated with strategies relating to rooms and meeting space, other elements of a hotel’s portfolio of services, such as spa and wellness outlets, and food and beverage provision, require the
People learn in different ways, and getting learning messages across using different media is always helpful. I am really impressed by the Typsy approach to training using short videos with very succinct messages, so it was great fun to have the opportunity to develop this series of revenue management
For those with little or no experience of revenue management, formulating a revenue strategy can seem daunting. A practice seemingly loaded with spreadsheets and acronyms can overwhelm – and how do you even know if you are doing well anyway? It can be bewildering. But that doesn’t have to be
At the heart of Revenue by Design’s operation has been the desire to drive awareness and understanding of revenue management within hospitality. We are passionate about the power of a well thought out and executed strategy can transform bottom- and top-line profitability. Over 500 hospitality professionals have chosen to further
Following publication of our thoughts on ‘What we have learnt in 2020′ blog, industry experts worldwide shared with us their views on how 2020 shaped up for revenue management and those in the discipline. These are now available in one document for you to download, featuring over 50 tips on how to drive
You can be forgiven for wanting to close, bolt and double lock the door on 2020 as quickly and firmly as possible and cross your fingers for a more promising 2021. The start of the year was full of optimism with demand high and occupancy levels healthy. But before we
In this episode of the RevCast Podcast we caught up with serial entrepreneur within the revenue management technology space, Adriaan Kleingeld, Owner and CEO of HSDS (Hospitality Software Development Services). Adriaan draws on his vast breadth and depth of experience in both hospitality and technology discussing, as we move towards a culture
How excited are we?! We are delighted to announce that we are to join forces with two of Europe’s leading and most respected Revenue Management conferences in early 2021 to deliver an exclusive one-day conference designed to support and unify the revenue management community. In partnership with Taktikon, behind the
Three Revenue strategies: A strategy for now, a strategy for re-opening with social distancing, and a strategy for building out a new normal We put some thoughts together for looking at what you need to be doing now, what scenarios you need to plan for in the short term, and then
Following on from last week’s blog post ‘Revenue Management strategies to deal with COVID-19’, we have devised some more strategies on how to manage hotel closures, what to do about an increased amount of cancellations and what policies OTAs have enforced in the midst of the COVID-19 pandemic. Managing Closure:Be prepared
We’ve curated some cancellation policies to give you an insight into how hotels worldwide are dealing with the need to support travellers extenuating circumstances amidst the COVID-19 pandemic. Find below a list of cancellation policies outlined by individual hotel chains and hospitality online marketplaces as taken from Business Insider. 1 Hotels1